Terms of Service

Last updated: 11 September 2026

These Terms of Service ("Terms") govern your access to and use of Glowful, the scheduling-link service operated by WaspThemes ("Company," "we," "us") and available at glowful.so (the "Service"). By accessing or using the Service you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you may not use the Service.

Creating an account requires you to be at least 18 years old. By creating one you represent that you meet this requirement.

We may revise these Terms from time to time. The "Last updated" date above reflects the latest version, and for material changes we will surface a notice in the product. Your continued use of the Service after a change means you accept the revised Terms.

The Service

Glowful lets a host define the meetings people can book and the hours they are available, connect Google Calendar, optionally add a cover designed in Canva, and share one link. An invitee opens that link, picks a time, enters a name and an email, and receives a confirmation. Hosts are the people who sign in and own a page; invitees book through it without an account.

Glowful is free to use. We continually improve the Service and may add, remove or change features at any time. If we later introduce paid features, we will update these Terms and tell you before anything starts costing money.

Account and Sign-in

Hosts sign in with a Google account, or with an email address and a one-time code we send to it. There is no password. You are responsible for keeping access to your email account and your sign-in codes secure, and for any activity carried out through your account. If you believe your account has been used without your permission, contact us at support@glowful.so.

Your Page and Your Meetings

Glowful is a scheduling tool, not a party to any meeting. When an invitee books a time, whatever is agreed or delivered in that meeting is solely between the host and the invitee. As a host you are responsible for the accuracy of your page, its offers and hours, for showing up to the meetings booked with you, and for any fee, cancellation or no-show policy you apply outside the Service. We are not responsible for the conduct, quality, safety or legality of any meeting booked through the Service, nor for any dispute between a host and an invitee.

Invitee Data

A booking gives the host the invitee's name, email address, optional guest emails, the answers to the host's questions, and the details of the meeting. Hosts may use that data only to hold and manage the booked meeting and to communicate about it. Hosts may not add invitees to mailing lists, sell or share their details, or contact them for unrelated purposes without a separate lawful basis. Where the law requires it, the host is the controller of the data invitees provide through their page and must comply with the data-protection rules that apply to them.

Acceptable Use

You agree not to use the Service to:

• Publish content that is illegal, infringing, defamatory, harassing, hateful, sexually explicit or otherwise objectionable.
• Offer meetings or services you are not licensed or qualified to provide, or run fraudulent or deceptive offers.
• Collect, sell or misuse the contact details of invitees beyond what the section above allows.
• Send spam or unsolicited messages, or misuse booking emails to contact people who have not booked with you.
• Make bookings you do not intend to keep, flood a host's calendar, or book on behalf of people without their consent.
• Impersonate any person or business or misrepresent your affiliation.
• Upload anything containing viruses or malware, or designed to disrupt the Service.
• Access accounts or data that are not yours, scrape the Service, or bypass security, rate limits or bot protection.
• Resell, sublicense or commercially redistribute the Service without our written permission.

We may remove content, and suspend or terminate accounts, that we believe violate these rules, with or without notice.

Your Content

You retain ownership of the content you create on the Service: your name and bio, your cover image, your offer descriptions and questions, and any other material you provide ("Your Content").

You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, display, format and transmit Your Content solely to the extent needed to operate the Service for you and for the invitees who open your link. This license ends when you delete the content or your account, except for backups phased out on our standard rotation.

You are responsible for Your Content and confirm that you hold the rights and permissions needed to publish it and that it does not violate any law or third-party right. We do not pre-review content but may remove anything that breaches these Terms.

Google Calendar and Canva

Connecting Google Calendar is optional. When you connect it, we read the busy times on the calendars you select to hide taken slots, and we create, update and delete the calendar events for bookings made through Glowful. Our handling of Google data is described in the Privacy Policy. Your use of Google Calendar is governed by Google's own terms.

The Glowful app inside Canva lets you use a Canva design as your page cover. When you do, the exported image and the design and user ids are sent to us. Your use of Canva is governed by Canva's own terms and privacy policy. You confirm you have the rights to any design you publish through the app.

Our Intellectual Property

The Service itself, meaning the website, design, software, logos and the "Glowful" name, is owned by the Company and protected by intellectual property laws. These Terms do not transfer any of those rights to you. You may not copy, modify, reverse engineer or create derivative works of the Service except as permitted by law.

Third-Party Services

The Service relies on third-party providers for cloud hosting and authentication (Google Cloud and Firebase), email delivery (Resend), calendar access (Google Calendar), design (Canva) and analytics (Google Analytics and Microsoft Clarity). Those services are operated by third parties under their own terms and privacy policies. We are not responsible for the availability, accuracy or content of any third-party service or for any consequences of using it.

Availability

We aim to keep the Service running, but we do not guarantee that it will be available at any particular time, that bookings, emails or calendar events will always be delivered, or that busy times from a connected calendar will always be reflected. Keep your own calendar as the source of truth for your commitments.

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, secure, error-free or meet your specific needs. You use the Service at your own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, the Company and its officers, directors, employees and service providers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, data, goodwill, bookings or business opportunity, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising from these Terms or your use of the Service is limited to the greater of (a) the amount you paid us during the six months preceding the event giving rise to the claim, or (b) one hundred US dollars ($100).

Nothing in these Terms limits or excludes liability for fraud, gross negligence, willful misconduct, death or personal injury caused by our negligence, or any other liability that cannot be limited or excluded under applicable law. Some jurisdictions do not allow these limitations, so they may not apply to you.

Indemnification

You agree to defend, indemnify and hold the Company harmless from any claim, loss, liability or expense (including reasonable legal fees) arising from your use of the Service, Your Content, the meetings booked through your page, your violation of these Terms, or your violation of any law or third-party right.

Termination

You can stop using the Service at any time and delete your account from the Account page, which deletes your page, its offers, your hours, bookings and calendar connection. We may suspend or terminate your access at our discretion if we believe you have violated these Terms, if we are required to by law, or to protect the Service, our users or third parties. We may also discontinue all or part of the Service at any time. Sections that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, indemnification, governing law) will continue to apply.

Governing Law

These Terms are governed by the laws of the jurisdiction where the Company is established, without regard to its conflict-of-laws principles. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the competent courts in that location, subject to any mandatory consumer-protection rights that may apply in your country of residence.

General

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver of that right. You may not assign these Terms; we may assign them as part of a merger, acquisition or sale of assets.

Contact

Questions about these Terms: support@glowful.so.